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SkeletonOEB business product overview — how a commercial account is set up and what is different from domestic.
Skeleton page. Drop process notes, Kraken steps, and examples under each heading.
Purpose
OEB business product overview — how a commercial account is set up and what is different from domestic.
Quick links
Add sheets, KO pages, Slack deep-links, forms.
• Link 1 — what it is used for
• Link 2 — who owns it
• Link 2 — who owns it
Account types
Sole trader, limited, charity, multi-site.
Write steps, rules, exceptions, and who to ping.
Onboarding
Credit, deposit, SSD, first bill.
Write steps, rules, exceptions, and who to ping.
While on supply
Monthly invoice, variable DD, renewals.
Write steps, rules, exceptions, and who to ping.
Off supply / final
Final invoice, deposit return, debt.
Write steps, rules, exceptions, and who to ping.
Kraken checks
| Check | What to look for | If wrong |
|---|---|---|
FAQ
Common questions from the floor.
Q: …
A: …
A: …
Internal use only. Do not name Kraken or internal tools to customers.
Updated 16 Sep 2026