Power the floor.
Internal billing, product and industry notes for NZ / OEB. Every page lives at nzbizhelphub.pages.dev/@name.
Billing
What to do, Wednesday run, held invoices, VAT, back-billing and Imserv.
Business
SME, deposits, payment plans, objections and industry flows.
Products
Smart products, EV, Electroverse, Home Mini, export and MHHS.
All pages
What to Do
Get-off-account checklist.
/@what-to-doBilling Basics
Invoices, meters, issue steps.
/@billing-basicsHeld Invoices
Every held reason.
/@held-invoicesWednesday Billing
Weekly billing run.
/@wednesday-billingWed Billing Emails
Snippet generator.
/@wednesday-billing-emailsBack Billing
Aged usage and write-offs.
/@back-billingBlocking Debtors
Objection criteria.
/@blocking-debtorsSecurity Deposits
Tiers and returns.
/@security-depositsPayment Plans
Manual 12-month plans.
/@payment-plansVAT & CCL
Thresholds and exemptions.
/@vat-cclEBRS & EBDS
Closed scheme rates.
/@ebrs-ebdsEMT
Exception handoffs.
/@emtPre-payment
PPM / PAYG.
/@pre-paymentImserv
DC reads and D10s.
/@imservRefunds & Deposits
Refunds and returns.
/@refunds-depositsMeters
NHH, AMR, smart, HH.
/@metersExport
Export billing rules.
/@exportBusiness Export
Commercial export.
/@business-exportMHHS
Half-hourly settlement.
/@mhhsSmart Products
Product set.
/@smart-productsSMART Tariffs
TOU business tariffs.
/@smart-tariffsEV
EV products and billing.
/@evElectroverse
Public charging lines.
/@electroverseHome Mini
In-home display.
/@home-miniKMT
Metering tools.
/@kmtBusiness
OEB account overview.
/@businessSME
SME-specific rules.
/@smeIndustry
Flows and ECOES.
/@industryComplaints
Holds and ombudsman.
/@complaintsCHI
Customer information.
/@chiBiz to Dom
Migration path.
/@biz-to-dom-migrationVulnerable
Affordability flags.
/@vulnerableSlack Channels
Where to ask.
/@slack-channelsForms & Links
Sheets and forms.
/@forms-linksQuick Links
Daily shortcuts.
/@quick-linksEmails
Customer templates.
/@emailsTools
Snippets and helpers.
/@tools