Home / Billing
Wednesday Billing
SkeletonThe Wednesday billing run — what gets billed, who owns the queue, and what good looks like.
Skeleton page. Drop process notes, Kraken steps, and examples under each heading. Orange-dot pages in the nav still need filling.
Purpose
The Wednesday billing run — what gets billed, who owns the queue, and what good looks like.
Quick links
Add sheets, KO pages, Slack deep-links, forms.
• Link 1 — what it is used for
• Link 2 — who owns it
• Link 2 — who owns it
What is Wednesday billing
Scope of the weekly run vs month-start billing.
Write steps, rules, exceptions, and who to ping.
Prep the day before
Sheet filters, held queue, known exceptions.
Write steps, rules, exceptions, and who to ping.
On the day
Order of work, SLAs, who signs off.
Write steps, rules, exceptions, and who to ping.
After issue
Payments, comms, leftovers.
Write steps, rules, exceptions, and who to ping.
Kraken checks
| Check | What to look for | If wrong |
|---|---|---|
FAQ
Common questions from the floor.
Q: …
A: …
A: …
Internal use only. Do not name Kraken or internal tools to customers.
Updated 16 Sep 2026