Home / Billing
Pre-payment
SkeletonPre-payment / pay-as-you-go meters and how they bill on business (or mixed-use) accounts.
Skeleton page. Drop process notes, Kraken steps, and examples under each heading.
Purpose
Pre-payment / pay-as-you-go meters and how they bill on business (or mixed-use) accounts.
Quick links
Add sheets, KO pages, Slack deep-links, forms.
• Link 1 — what it is used for
• Link 2 — who owns it
• Link 2 — who owns it
When a biz site is PPM
Eligibility, how it got there, should it stay.
Write steps, rules, exceptions, and who to ping.
Top-ups & debt
How debt and standing charge sit on a PPM.
Write steps, rules, exceptions, and who to ping.
Key / card / smart PPM
Differences and common faults.
Write steps, rules, exceptions, and who to ping.
Moving off PPM
Who approves, industry steps, billing clean-up.
Write steps, rules, exceptions, and who to ping.
Kraken checks
| Check | What to look for | If wrong |
|---|---|---|
FAQ
Common questions from the floor.
Q: …
A: …
A: …
Internal use only. Do not name Kraken or internal tools to customers.
Updated 16 Sep 2026