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Meters

Skeleton

Meter types, exchanges, digit issues, and how they change billing.

Skeleton page. Drop process notes, Kraken steps, and examples under each heading. Orange-dot pages in the nav still need filling.
Purpose

Meter types, exchanges, digit issues, and how they change billing.

Quick links

Add sheets, KO pages, Slack deep-links, forms.
• Link 1 — what it is used for
• Link 2 — who owns it

Types recap

N / AMR / S1 S2 / HH — reading source.
Write steps, rules, exceptions, and who to ping.

Meter exchange

Opening + final reads, deactivate old meter, VAT days.
Write steps, rules, exceptions, and who to ping.

Digit / photo issues

usage, do not chase repeatedly.
Write steps, rules, exceptions, and who to ping.

Multi-meter MPANs

Zero consumption holds.
Write steps, rules, exceptions, and who to ping.

Kraken checks

CheckWhat to look forIf wrong

FAQ

Common questions from the floor.
Q: …
A: …
Internal use only. Do not name Kraken or internal tools to customers. Updated 16 Sep 2026