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Smart Products

Skeleton

Smart product set (meters, tariffs, devices) — what is live for business and how billing treats it.

Skeleton page. Drop process notes, Kraken steps, and examples under each heading.
Purpose

Smart product set (meters, tariffs, devices) — what is live for business and how billing treats it.

Quick links

Add sheets, KO pages, Slack deep-links, forms.
• Link 1 — what it is used for
• Link 2 — who owns it

Product list

Names, codes, who can have them.
Write steps, rules, exceptions, and who to ping.

Dependencies

Needs smart meter / DCC / Home Mini / EV.
Write steps, rules, exceptions, and who to ping.

Billing differences

TOU lines, held reasons, estimates.
Write steps, rules, exceptions, and who to ping.

Known defects

What to leave, what to escalate.
Write steps, rules, exceptions, and who to ping.

Kraken checks

CheckWhat to look forIf wrong

FAQ

Common questions from the floor.
Q: …
A: …
Internal use only. Do not name Kraken or internal tools to customers. Updated 16 Sep 2026