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SkeletonKMT tools / queue used by the floor — what it is for and when billing should use it.
Skeleton page. Drop process notes, Kraken steps, and examples under each heading.
Purpose
KMT tools / queue used by the floor — what it is for and when billing should use it.
Quick links
Add sheets, KO pages, Slack deep-links, forms.
• Link 1 — what it is used for
• Link 2 — who owns it
• Link 2 — who owns it
What KMT is
Spell out the name the team uses.
Write steps, rules, exceptions, and who to ping.
When to use it
Meter jobs, reads, industry actions.
Write steps, rules, exceptions, and who to ping.
When not to
Leave for metering / industry.
Write steps, rules, exceptions, and who to ping.
Links
Tool URL, KO page, Slack.
Write steps, rules, exceptions, and who to ping.
Kraken checks
| Check | What to look for | If wrong |
|---|---|---|
FAQ
Common questions from the floor.
Q: …
A: …
A: …
Internal use only. Do not name Kraken or internal tools to customers.
Updated 16 Sep 2026